Privacy Policy

  1. Introduction

1.1 For the purposes of these terms of use, “we” “us” and “our” or “the Company” refers to mean Mamazou Limited (Company number 08983156) whose registered office is at International House, 24 Holborn Viaduct, London, EC1A 2BN.

1.2 The following privacy policy applies to the entire contents of the website under the domain name www.mamazou.com (our site). This policy sets out the basis on which, and how, any personal data we collect from you, or that you provide to us, will be processed by us.

1.3 For the purposes of the Data Protection Act 1998 (Act) and the General Data Protection Regulation 2016/679 (Regulation), the data controller is Mamazou Limited. We are under no requirement to register with the Information Commissioner’s Office (ICO) to process your personal data in accordance with this policy.

1.4 Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting our site you are accepting and consenting to the practices described in this policy.

1.5 We may revise this policy at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you. Where we make substantive changes, we will notify you by email using the contact details you have provided to us.

2. Collecting data

We rely on your consent to process your personal data. Any personal data you upload that is listed in this section, is freely given to us, by you, on the terms of this policy and in accordance with our Terms of Use. Personal data is processed primarily to allow you to benefit from our site (which you have signed up to of your own accord). Any personal data we collect about you are for legitimate purposes listed in this policy (see section 4).

We will collect and process the following data about you:

2.1 Information you give us

You must provide us with your name, email address, gender, nationality and date of birth in order to register on our site. You must also select a unique username to allow us to identify your account, and must set a password to keep access to your account secure.

You will also provide personal data when you publish anything on our blogging platform, participate in discussion boards or other social media functions on our site and when you report a problem with our site to us. The information you give us will include your name, address, e-mail address, personal description and photograph.

2.2 Information we collect about you

We will automatically collect the following information:

2.2.1 technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and

2.2.2 information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

2.3 Information we receive from third parties

Friends may share information about you on our site.

Our site uses Google Analytics, a web analytics service provided by Google, Inc. (Google). Google Analytics uses “cookies”, which are text files placed on your computer to help analyse how you use the site. The information generated by the cookie about your use of the site (including your IP address) will be transmitted to and stored by Google on servers in the USA. Google will use this information for the purpose of evaluating your use of the site, compiling reports on your activity for us and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this your ability to use the site may be restricted. By using the site, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Our site also uses Facebook Pixel (an analytics tool) to track user behavior on our site. We use this as an effective means of ensuring the advertisements you see (either on our site or through your Facebook account) are targeted to you and based on your interests (as determined by your behavior).

2.4 We consider the personal data we obtain is reasonable and necessary to allow you to use the site, benefit from its features and allow us to optimize its performance.

3. Cookies

3.1 Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

3.2 A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. You can find more information on cookies and the way they work at www.aboutcookies.org.

3.3 We use cookies for the following purposes:

To enable you to log into secure areas of our site and to simplify the log-in process;

To recognise users and count the number of visitors;

To personalise content for you and remember your preferences.

3.4 Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

3.5 You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

4. Uses Made of the Information

4.1 We will use information you give to us:

4.1.1 to contact you in relation to your use of our site;

4.1.2 to notify you about changes to our service or our policies or Terms of Use; and

4.1.3 to ensure that content from our site is presented in the most effective manner for you and for your computer.

4.2 We will use information we collect about you:

4.2.1 to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

4.2.2 to improve our site to ensure that content is presented in the most effective manner for you and for your computer;

4.2.3 to allow you to participate in interactive features of our service, when you choose to do so; and

4.2.4 as part of our efforts to keep our site safe and secure.

4.3 From time to time we may want to use your name, username and email address for  marketing communications about goods or services that we feel  may be of interest to you. If we do so, we will ask for your consent in advance, and you can opt out of marketing communications at any time by simply clicking the “Unsubscribe” link at the bottom of each email, or by otherwise contacting us at admin@mamazou.com

5. Public information

5.1 When you post certain material on our site, you may choose whether to make the material private or public.

5.2 If you choose to make material public, anyone, including persons not registered as a user of our site, will be able to see it. This material may be associated with you and/or your username.

5.3 When others share information about you, they can also choose to make it public.

5.4 Your user name and any comments you leave on  public discussion boards will always be publicly available:

  1. Third parties

6.1 We will disclose your personal information to third parties in the following circumstances:

6.1.1 If we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;

6.1.2 If Mamazou Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;

6.1.3 For the purpose of performing any contract we enter into with you or such third party;

6.1.4 Such as advertisers and advertising networks that require the data to select and serve relevant adverts to you; or

6.1.5 If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use.

 

  1. Security, retention and storage

7.1 All personal data held on our databases is stored in UK based data centres and all of our systems are certified to ISO 27001 standard. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

7.2 All data is backed-up daily to a secure server via secure file transfer protocol and all backup files are password protected.

7.2 Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

7.3 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

7.4 Our site contains links to and from third party websites and blogging platforms. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

7.5 Any personal data you provide to us will only be retained by us for as long as you are a member or registered user of our site. After you close your account, or your account is otherwise de-activated or you don’t use it or login for 12 months, we will delete your data and you will need to re-register (should you wish to rejoin).

  1. Your rights

You have the following rights under the Act and the Regulation to ask us:

8.1 not to process your personal data for marketing purposes;

8.2 to clarify what data we hold about you, how it was obtained, to whom it has been disclosed and for how long it will be stored;

8.3 to amend any inaccurate data we hold about you;

8.4 to delete any of your data (where you no longer think we need to hold it, or you think we have obtained or processed it without your consent at any time); and

8.5 to only process your personal data in limited circumstances, for limited purposes.

We have the capacity to extract your personal data from our databases and provide it to you in a structured, commonly-used way (typically by .csv file).

If you wish to exercise any of your rights at any time, please contact us at admin@mamazou.com in the first instance. We will require you to verify your identity to us before we provide any personal data, and reserve the right to ask you to specify the types of personal data to which your request relates.

Where you wish to exercise any of your rights, they may be subject to payment of a nominal administration fee (to cover our costs incurred in processing your request) and any clarification we may reasonably require in relation to your request. Such fees may be charged where we consider (acting reasonably) that your request is excessive, unfounded or repetitive.